1. Introduction

These Terms of Use govern all services and products provided by Wildhorn Creative (“we”, “us”, “our”), including design, sig-

nage, branding, printing, and digital products. By engaging our services, you (“the Client”) agree to these terms.

2. Services

We provide design, printing, signage manufacturing, installation, digital signage, branding support, and related services.

Services are delivered according to the scope outlined in your quotation or agreement.

3. Quotes, Deposits & Payments

• All quotes are valid for 30 days unless otherwise stated.

• A 50% deposit is required before any work commences. The balance is due prior to delivery, unless otherwise agreed in

writing.

• Payments are accepted via credit card or bank transfer only.

• We retain ownership of all products (physical and digital) until payment is received in full.

4. Cancellations & Refunds

• Cancellations require payment of all design fees at $220/hour plus the full cost of any printed or manufactured media as

per the quote.

• Completed products are refundable only if defective due to manufacturing error or material failure.

• Timeframes provided are indicative only and not guaranteed deadlines.

5. Intellectual Property & Portfolio Rights

• All designs remain the property of Wildhorn Creative until paid in full.

• Upon full payment, ownership transfers to the Client.

• Wildhorn Creative retains the right to display all works in our professional portfolio, on social media, our website, and

other marketing platforms.

• Fonts, stock images, and other licensed assets used remain under their respective licences.

6. Client Responsibilities & Indemnities

• Clients are responsible for ensuring that all content, images, logos, and designs they provide do not infringe on any

third-party intellectual property rights.

• By supplying materials, the Client indemnifies Wildhorn Creative against any claims, damages, or costs arising from IP

infringements or copyright breaches.

7. Warranty & Liability

• We warrant our printed media for 12 months against defects arising from material or manufacturing failure.

• This warranty does not cover misuse, improper installation, environmental damage, or wear and tear.

• Our liability is limited to the replacement or repair of defective goods.

• To the maximum extent permitted by law, we disclaim liability for indirect, incidental, or consequential losses, including

lost profit or business interruption.

8. Delivery & Risk

• Ownership and responsibility for goods passes to the Client upon delivery.

• Risk of loss or damage during shipping is borne by the Client unless otherwise agreed.

9. Dispute Resolution

• Any disputes must first be raised in writing with our directors or management.

• Both parties agree to attempt resolution in good faith before pursuing external legal remedies.

10. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be subject to the jurisdiction of WA courts.