1. Introduction

Wildhorn Creative (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information respon-

sibly in accordance with the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following information:

• Personal details (name, address, email, phone number)

• Business information (company name, ABN/ACN, role/title)

• Payment details (processed securely via third-party providers)

• Files, content, and imagery uploaded by Clients

• Analytics data from our website (cookies, browsing behaviour)

3. Cancellations and Refunds

We use the information we collect to:

• Provide our services and fulfil customer orders

• Communicate with clients regarding projects, invoices, and updates

• Deliver products (physical and digital)

• Improve our website, services, and marketing

• Maintain internal records and comply with legal obligations

4. Sharing of Information

• We may share your information with:

• Third-party contractors and suppliers (e.g. printers, delivery providers, installers) where necessary to fulfil your order

• Payment processors and accounting services

• Analytics and marketing service providers (e.g. Google Analytics). We do not sell or rent personal information to third parties.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no system is

completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies and third-party analytics tools to monitor usage and improve services. You may disable cookies in

your browser, but some website features may not function properly.

7. Marketing & Communications

We may use your information to send promotional materials, newsletters, or updates. You may opt out of marketing commu-

nications at any time by following unsubscribe instructions or contacting us directly.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accor-

dance with the Privacy Act.

9. Retention of Data

We retain client records for as long as necessary to provide services, comply with legal obligations, and maintain business records.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, with the “last updated” date noted.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Wildhorn Creative Pty Ltd

Perth, Western Australia

hello@wildhorncreative.com.au